Contact Us
Need a hand with an order, a product question, or a return? Here is the fastest way to reach BoyZShop Customer Care, with quick links for the things people ask about most.
How to reach us
Live chat and email get the quickest response. If your message is about an existing order, include your order number so we can pull it up right away.
- Live chat: use the chat button on any page during business hours.
- Email: [email protected] (include your order number)
- US toll free: 1-866-363-0676
- International: 714-907-1029
Phone lines can run busy, so chat or email is usually faster for questions and issues.
Looking for tracking?
You do not need to contact us to track a package. The quickest route is our Track Your Order page, or use the tracking link in your shipping confirmation email.
Place an order by phone
Prefer to order by phone? Browse the site, note the item numbers you want, then call 1-866-363-0676 in the US or 714-907-1029 internationally. Full options are on our How to Order page.
Shipped discreetly
Every order ships in plain, unmarked packaging. The return address and your card statement both read XR LLC, so nothing on the outside or on your bill identifies BoyZShop. More detail is on our Shipping & Delivery page.
