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FAQ Shipping

How long will it take for my order to arrive
Transit times depend on method chosen at checkout. Order received by noon may ship on the same day that they are ordered.
Are packages shipped discretely? What do your shipping boxes look like and how are they labeled?
All our orders are shipped discretely for your privacy. We use plain brown boxes. Our shipping label shows from XR. LLC, our corporate name. If you order via credit card, XR. LLC will also appear on your statement.
Do you ship internationally?
Yes, we ship many packages internationally. International shipping rates start at $14.95. At checkout you will be given the exact shipping costs and options. Most orders will arrive within 1-2 weeks. Some packages may be delayed by customs and a custom fees may apply. Please note that we do not issue refunds for seized items not returned to us by customs. This is very rare but can happen.



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